The  System of Care Trauma-Informed Agency Assessment (TIAA)  is an in-depth, validated data-collection tool designed by dedicated family, youth and agency staff to identify areas of strength and pinpoint areas for improving trauma-informed service. It is designed to meet agencies and communities where they are at, and to build on established successes.

TIAA data guides change according to each organization’s unique strengths and needs. The assessment can be adapted for single or multi-agency use and its language modified to suit agency norms. Programs can be added to it that reflect a full service array, e.g., multi‐systemic therapy, substance abuse, co‐occurring, or day treatment services.

Where data already exists on an environment’s physical and emotional safety, youth and family empowerment, trustworthiness, trauma competence or cultural competence, components of the TIAA can be used to enhance existing data collection. THRIVE recommends the foundational Agency Preparation for Trauma-Informed Change as a pre-requisite to implementing the TIAA.

The TIAA was developed over a two-year period by a workgroup that included youth and family. The assessment’s initial content was based on Trauma-Informed Systems Theory (Fallot & Harris, 2006) and System of Care Guiding Principles. Evaluation partner Hornby Zeller Associates, Inc. validated the assessment using two analyses that demonstrate a relatively high internal consistency reliability. Since 2009, the TIAA has been implemented by 140 mental health agencies in accordance with Maine Children’s Behavioral Health Services contract language.

For more information on the TIAA, you can review the General Guide and can also contact: